Next Day Delivery (UK Mainland)

Order before 1pm and have your Phonaudio Headphones the very next day. DPD will notify you by email or text on the morning of delivery with a one hour time slot of when they will deliver your purchase. You will have a range of in-flight options if you will not be available, such as changing the day, leaving in a safe place or leaving at your nearest DPD Pick-Up Point.

Europe Delivery & UK Offshore

DPD will deliver your product, in most cases, within 2-3 working days, upon checkout the delivery cost and timeframe will be confirmed. You will be provided with a tracking number enabling you to follow the progress of your purchase.

US & Rest Of The World Delivery

DPD offer a fully tracked service to the United States and Rest of World. Delivery, in most cases, is usually within 4-8 working days.

Returns

We want you to be 100% happy with your Phonaudio purchase. All of our headphones come with a 7 day return and money back guarantee. In the unlikely event you are not satisfied with your headphones within 7 days of purchase, please contact us via email at support@phonaudio.com to enable us to deal with your enquiry. One of our helpful customer service agents will be in contact within 24 hours.

Important: Due to personal hygiene, earphones cannot be returned for any other reason than it been faulty. Faulty products are covered by a 1 year manufacturer warranty and will be replaced once confirmed by our engineers as faulty.

DPD

Our delivery partners, DPD, have a fantastic new app with a host of great features. Never miss a parcel again. Download now from